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Returns, problems and assistance
My returns and assistance
Open a request, send images and chat with the shop following each update.
Choose order and products
Indicate only the items and quantities actually affected.
Explain why
Accurately describe the defect, damage, error or change of mind.
Add useful evidence
Per danni o difetti allega fotografie nitide del prodotto e dell'imballo.
Wait for the instructions
Do not ship before receiving address, cost responsibility and authorization.
Open a new request
Seleziona prima l'ordine, poi prodotti e motivo.
Log in to your account to continue.
My practices
You have not yet opened return requests.